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The start-up loading page turns blank immediately, previous issue not resolved #1406

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AdonLuo opened this issue Sep 4, 2023 · 4 comments
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bug Something isn't working desktop MQTTX Desktop Windows
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@AdonLuo
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AdonLuo commented Sep 4, 2023

#1370 (comment)
已经升级到1.9.5 了,也使用了挺长一段时间,但是昨天突然又出现加载后空白的情况,而且卸载重装了也不行


I've already upgraded to 1.9.5 and have been using it for quite some time. However, yesterday it suddenly started showing a blank page after loading, and even uninstalling and reinstalling didn't help.

@AdonLuo AdonLuo added the bug Something isn't working label Sep 4, 2023
@github-project-automation github-project-automation bot moved this to Backlog in MQTTX Sep 4, 2023
@ysfscream ysfscream moved this from Backlog to TO DO in MQTTX Sep 4, 2023
@ysfscream ysfscream added the desktop MQTTX Desktop label Sep 4, 2023
@ysfscream ysfscream changed the title 启动加载页面直接变空白,之前的没解决 The start-up loading page turns blank immediately, previous issue not resolved Sep 4, 2023
@ysfscream
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@AdonLuo, I'm genuinely sorry for the inconvenience you're facing.

Based on your description, the issue might be caused by accumulating a significant amount of historical data over time. Please confirm if a substantial amount of data was received that wasn't cleared before the blank screen issue occurred.

If you're on a Windows system, you might try navigating to %USERPROFILE%\AppData\Roaming\MQTTX and deleting the MQTTX.db file. After doing so, please restart the application to see if the issue is resolved.

This issue appears on Windows frequently. Regrettably, we have not yet been able to pinpoint the exact cause. We are very sorry for the inconvenience, and rest assured we are actively investigating and will strive to address this problem promptly.

Thank you for your understanding and support!

@ysfscream ysfscream moved this from TO DO to In Progress in MQTTX Sep 4, 2023
@ysfscream ysfscream added this to the v1.9.6 milestone Sep 4, 2023
@AdonLuo
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AdonLuo commented Sep 9, 2023

@ysfscream
谢谢,确实可以启动了,之前就算是卸载再次,安装也无效,我想应该是这个用户文件没删除导致的,只是之前的连接信息都没有了,不过这不重要

@ysfscream ysfscream modified the milestones: v1.9.6, v1.9.7 Sep 15, 2023
@AdonLuo
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AdonLuo commented Nov 15, 2023

还是有问题,接收处理不过来或者不知道什么情况的时候,就是无法正常使用了 @ysfscream

@ysfscream ysfscream modified the milestones: v1.9.7, v1.9.8 Dec 8, 2023
@ysfscream ysfscream modified the milestones: v1.9.8, v2.0.0-alpha.1 Dec 26, 2023
@ysfscream ysfscream moved this from In Progress to TO DO in MQTTX Dec 26, 2023
@ysfscream ysfscream moved this from TO DO to Backlog in MQTTX Dec 28, 2023
@ysfscream ysfscream moved this from Backlog to TO DO in MQTTX Apr 9, 2024
@ysfscream ysfscream modified the milestones: v2.0.0-alpha.1, v1.10.0 Apr 9, 2024
@ysfscream ysfscream moved this from TO DO to In Progress in MQTTX Apr 12, 2024
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Thanks for your feedback. If there is any problem, I will reopen this issue.

@github-project-automation github-project-automation bot moved this from In Progress to Done in MQTTX Jun 7, 2024
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